Terms & Conditions
Please read these terms carefully before using the Bizaldo Platform.
1. Scope
These Terms govern access to and use of Bizaldo’s POS and related services, apps, dashboards and APIs (the Service). By registering an account or using the Service, you agree to these Terms.
2. Your account
Provide accurate information and keep credentials confidential. You are responsible for all activities under your account. We may suspend accounts for suspected fraud, security risks, or legal non-compliance.
3. Subscriptions, trials & fees
Plans and pricing are shown in the dashboard or order form. Taxes/VAT may apply. Trials/Betas are provided as-is and may be discontinued. Fees are billed per the selected plan and any usage-based charges. Late payments may incur suspension.
4. Merchant payments
Payment acceptance, acquiring and settlement are provided by third-party regulated payment institutions. Additional terms from those partners apply. Bizaldo/Eftaapay provides software and technical services and may act as agent or facilitator where applicable.
5. Acceptable Use
- You will not:
- (a) breach applicable law (including PSD2, AML, sanctions, export controls)
- (b) process Prohibited Activities (see Merchant Agreement Schedule 2)
- (c) interfere with or reverse engineer the Service
- (d) misuse personal data
6. Third-party services
Integrations (e.g., accounting, ecommerce, analytics) are provided by third parties. Your use is subject to their terms.
7. Intellectual property
We and our licensors own all IP in the Service. You own your content and grant us a limited license to host/process it to provide the Service.
8. Confidentiality
Each party will keep the other’s non-public information confidential, using at least reasonable care.
9. Data protection
We process personal data in accordance with the Privacy Statement. Where we act as processor for your end-customer data, the Data Processing Schedule applies.
10. Trial and Buy model
We may offer a time-limited Trial (e.g., 14 or 30 days) with feature limits. During the Trial, the Service is provided as-is and may be withdrawn at any time. If you add billing details and do not cancel before the Trial ends, it converts to a paid subscription.
If you do not add billing details, access will cease at Trial end. Your data may be deleted after a grace period per our retention policy.
11. Warranties & disclaimers
The Service is provided as-is. We do not warrant uninterrupted or error-free operation. Statutory rights are unaffected where they cannot be excluded.
12. License transfer between users
After a license is activated within a billing term, it cannot be cancelled; it may only be reassigned within the same organization.
13. Liability
To the maximum extent permitted by law, our aggregate liability for all claims in any 12-month period is capped at the greater of (i) amounts paid by you in that period or (ii) £10,000.
14. Term & termination
Either party may terminate for convenience with 30 days’ notice, or immediately for material breach. Upon termination, you must cease using the Service and export your data.
15. Changes
We may update these Terms with notice. Material changes will take effect 30 days after notice unless required sooner by law or for security reasons.
16. Governing law & venue
These Terms are governed by the laws of England & Wales. Courts of England have exclusive jurisdiction. These Terms are B2B.